Lab Test Ordering Portal
International Laboratory Service Provider
From an outdated desktop application to a modern web portal that orders, tracks, and reports lab work end to end.
Overview
We built a web application for an international laboratory service provider to order lab tests, monitor finances, and track every specimen from registration to result. Each order shows its live status, and the portal talks directly to the lab's analyzers.
The Challenge
The client relied on an old desktop application that lacked modern features. Staff had limited visibility into order progress, and customers had no automatic way to learn that their order was registered or that results were ready.
The AddisNova Solution
AddisNova replaced the desktop system with a web-based portal that covers the whole test lifecycle in one place. Orders flow from registration to the analyzers and back, and the platform notifies customers by SMS and email at the moments that matter.
Results & Benefits
The lab moved from a legacy desktop tool to a modern, connected platform. Customers stay informed without calling the lab, and staff manage orders, specimens, and finances from a single system.
Key Features
Online test ordering
A clear, live status for every order.
Specimen tracking
The lab always knows where a sample is.
Financial monitoring
Follow billing and payments alongside operations.
Analyzer integration
Connects the portal to the lab's testing machines.
Automatic SMS and email alerts
Sent when an order is registered and when results are ready.
Modern web interface
Replaces the legacy desktop workflow.
More case studies
Notification System
One platform to reach customers by SMS and email, for status updates, marketing, and everything in between.
Lab Analyzer Order and Result Middleware
The bridge that carries orders to laboratory analyzers and brings verified results back, with no manual re-entry.
AddisNova CRM
The customer relationship platform we deployed and use every day to run our own sales and client work.